Parker Productions Privacy Policy

Introduction

At Parker Productions, we are committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information that is necessary to provide our theatre and production services. This includes:


  • Contact Details: Name, email address, and phone number (collected via contact forms or mailing list sign-ups).
  • Transaction Data: Shipping addresses and order history for merchandise purchased through our Shop.
  • Artist & Professional Data: CVs, headshots, and performance history provided via our Work With Us page.
  • Ticketing Data: Information provided when booking through our ticketing partner, Humanitix.

2. How We Collect Information

We collect information directly from you when you:


  • Fill out a form on our website.
  • Purchase tickets or merchandise.
  • Apply for an audition or crew position.
  • Sign up for our newsletter.


3. Why We Collect Your Information?

We use your information to:



  • Process your ticket bookings and merchandise orders.
  • Communicate updates about upcoming productions (if you have opted-in).
  • Review applications for auditions and technical roles.
  • Improve our website and services through anonymous analytics.

4. Third-Party Service Providers

To provide a seamless experience, we share necessary data with trusted third parties, including:


  • Humanitix: For secure ticket processing.
  • Payment Processors: (e.g., Stripe/PayPal) to securely handle credit card transactions. We do not store your full credit card details on our servers.
  • Shipping Partners: To deliver your "Parker" merchandise.
  • Marketing Platforms: (e.g., Mailchimp) to send our newsletter.


5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses SSL encryption to ensure that data transmitted between your browser and our server is secure. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

6. Your Rights and Access

You have the right to:


  • Access the personal information we hold about you.
  • Request a correction if your information is inaccurate.
  • Opt-out of marketing communications at any time via the "unsubscribe" link in our emails.

How to contact us

IIf you have any questions about this Privacy Policy or wish to access your data, please contact us.